The first step is to contact us and let us know your care needs and preferences. We will then arrange a free consultation with one of our care professionals, who will visit you at your home and assess your situation. Based on the assessment, we will create a personalised care plan that suits your needs and goals. We will also match you with a suitable carer who has the right skills and personality for you. You can then start receiving our home care services at your convenience.

The cost of home care depends on various factors, such as the type, frequency, and duration of the service, the level of care required, and the location of the service. We will provide you with a clear and transparent quote for our home care services after the consultation. We will also help you to find out if you are eligible for any financial support from your local council or other sources.

All our carers are carefully selected, vetted, trained, and supervised by our management team. They have relevant qualifications and experience in providing home care to vulnerable adults. They also undergo regular refresher training and development to keep their skills and knowledge up to date. They are friendly, compassionate, respectful, and professional at all times.

We are committed to providing the highest standards of quality and safety in our home care services. We follow the best practices and guidelines of the Care Quality Commission (CQC), the independent regulator of health and social care in England. We also have a robust quality assurance system that monitors and evaluates our performance and outcomes. We welcome feedback from our clients and their families, and we act on any issues or complaints promptly and effectively.

 You can contact us by phone, email, or online enquiry form. We are available from Monday to Friday, 9am to 5pm. We also have an emergency line for out-of-hours support. We look forward to hearing from you!